DKY Customer Feedback

Submitted by
Name: Miss E D S
Order Number: 19128986
E-mail: Contact

Comments:
Feedback posted via Square
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Order was dealt with efficiently and the patterns I requested sent without delay.

Added: February 27, 2026

Submitted by
Name: C H
Order Number: 19127650
E-mail: Contact

Comments:
Feedback posted via Square
Satisfied
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The website was easy to use, so it helped make the whole process quick and easy. Would use this page again.

Added: February 3, 2026

Submitted by
Name: Mrs J B
Order Number: 19124478
E-mail: Contact

Comments:
Feedback posted via Square
Satisfied with Customer Service, Quality, Wait Time
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Thank you for your phone call glad we got it sorted

Added: January 21, 2026

Submitted by
Name: Dawn
Order Number: 19124900
E-mail: Contact

Comments:
Have never used this site before.I was so impressed with staff diligence tracking down a colour and especially the lot number.I had been so disappointed by other companies and wasn't really expecting success.So I am super happy Carols team found it.This will be my first go to site for future purchases.Special thanks to Jenny...Good job folks
regards
Dawn

Added: January 24, 2026

Submitted by
Name: Miss J P
Order Number: 19120195
E-mail: Contact

Comments:
Feedback posted via Square
Satisfied with Customer Service, Wait Time
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I had a pre-order in my selection and Customer Service were straight on to it, ensuring by email that I was happy to wait for the item to be stocked before the complete order was sent to me. That's great service.

Added: January 9, 2026

Submitted by
Name: Mrs J A S
Order Number: 19110845
E-mail: Contact

Comments:
Feedback posted via Square
Satisfied with Customer Service, Quality, Selection
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This was a pre order and I was able to keep track of progress through my account which was very helpful. The order arrived within an acceptable timespan. The texts and emails from Royal Mail were useful and my parcel arrived on the day and within the time slot stated. I’m very impressed all round. Thank you.

Added: November 13, 2025

Submitted by
Name: Mrs SM N
Order Number: 19107171
E-mail: Contact

Comments:
Feedback posted via Square
Satisfied with Customer Service, Quality, Selection
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Excellent. Kept me informed when my order was being processed and with my delivery time.

Added: October 14, 2025

Submitted by
Name: Mrs C M J
Order Number: 19109401
E-mail: Contact

Comments:
Feedback posted via Square
Satisfied with Customer Service
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Really glad I found your shop. The service was excellent, thank you X

Added: October 13, 2025

Submitted by
Name: R E J
Order Number: 19107881
E-mail: Contact

Comments:
Feedback posted via Square
Satisfied with Customer Service
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Jenny was exceptionally efficient and so kind when the order system accidentally allowed my order to be duplicated .
Superb customer service. Thank you

Added: September 30, 2025

Submitted by
Name: Kathryn Heaney
Order Number: 9107124
E-mail: Contact

Comments:
Thank you so much for pattern. Well packaged. Delivery prompt. Kept well updated from ordering through to delivery. Highly recommend this company. Thanks again.

Added: September 25, 2025